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How can we ditch the top-down leadership approach?

This isn’t an easy question and we don’t presume to have all the answers, but it needs to start at a very fundamental level.

When we think of team-building skills, we often focus on communication, active listening, problem-solving, critical thinking, teamwork, and trust.

However, we tend to ignore the even more fundamental, human elements of the skills above. For example, to be an active listener, you need to have qualities of humility and empathy.

Now it’s quite easy to say that people should develop these qualities, but it’s an entirely different thing to actually foster them in yourself—let alone others